VERY rude workers. I showed up and what I ordered was not ready, which I didn't mind. What I did mind was the way the worker in the back reacted, while I could here it all. Will never visit this location again. Learn customer service.
Extremely disappointing. From the moment Sandy answered my call, it was negative. Before I could even convey what I needed in terms of a delivery, she says "it probably can't be done... we require a 2 hour notice". Ok, so this was a 2+ hour notice. It was 9am and I needed no later than 11:30am. She then shares that "our driver doesn't even come in until 10:30am or 10:45am, so no." Yet, she went on to share moments later, after I explained this was for a Prayer Team at my church that meets once a week, that they have lots of deliveries because of another store closing. Hmmm...ok. So, why would you not ask your delivery person to come in early if you're so swamped? When I said I guess I'll have to cancel, she said "ok". Not let me see what I can do. I thought Speaking with the owner would help, yet Ann's attitude, customer service and interpersonal skills also left much to be desired. She never suggested a potential plan B such as sending something they already have made for POS in the store? Never invited me to come pick it up myself. No interest in keeping my order whatsoever.:-(
Good, but pricey.
Amazing smoothies!
Edible Arrangements is a US Florist based in Valparaiso, Indiana. Edible Arrangements is located at 501 Silhavy Rd, STE B-100, Valparaiso, IN 46383, USA.
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