I really dreaded having to pick up packages at this post office. I'm pretty positive the lady I dealt with there really hated me personally, and it always seemed like my package was misplaced in an alternate dimension. It usually took 30-40 minutes to get a single package.
I'm posting this review because despite the heat and the rude customers I encountered and interacted with, the post office staff kept their cool. A man was so blatantly rude to me and to the staff. He first started out making passive aggressive comments about the service and then about me, who was getting helped at a side window. He was probably in a bad mood because of the long line already but it's no excuse. Everyone is entitled to their opinion but I believe their service was fair and as quick as they could go that day. I believe the customers that day were short-tempered and impatient.
I have been calling for over an hour continually with NO answer. They are open. They failed to deliver my held mail. I have never been in a Post Office where I wait so long. Terrible customer service.
Unbelievably lousy service. Rosa at the Dutch door is the clerk from hell. She treats everyone like a line jumper. She should retire. She must be suffering from crippling arthritis. When I complained to the supervisor about her horrible manners, the other clerk sat and laughed at me. This post office is absolutely the worst post office I have ever dealt with.
Wish I could give them no stars, but I had to give at least one in order to write this. They have no manners, and the mail carriers evidently don't know how to read, I'm constantly receiving mail for other addresses that are no where near my house.
Valparaiso Post Office is a US Post Office based in Valparaiso, Indiana. Valparaiso Post Office is located at 2700 Valparaiso St, Valparaiso, IN 46383, USA.
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