I went into the tire shop to get 4 tires. I was informed by the person behind the counter that there would be a wait in excess of 3 and a half hours. There were zero vehicles in the garage and the employees that worked in the shop were outside talking and not working at all. You may have had decent prices for tires, but I took my business elsewhere. If there was a line of vehicles or vehicles in the garage that's one thing, but when there is nothing in the garage and employees are jacking their jaws outside watching me leave that is ridiculous and unacceptable. I will never shop for tires or use this shop again. I will also tell all my friends and family as well not to go here. Tire Barn is right down the road and got me hooked up with much better service.
YOU PEOPLE SHOULD NOT BE ABLE TO WORK ON CARS. NO VEHICLE THAT HAS BEEN IN A WALMART "GARAGE" (IF YOU CAN EVEN CALL IT THAT) IS SAFE TO BE ON THE ROADS. A SIMPLE TIRE CHANGE WASN'T EVEN DONE RIGHT. A TODDLER WOULD REMEMBER TO TIGHTEN THE LUGS ON THE TIRE BEFORE THE CUSTOMER(DRIVER) LEAVES. MY FIRST TURN IN THE PARKING LOT MY TIRE WENT ONE WAY AND CAR WENT THE OTHER NOT TO MENTION ALL THE DAMAGE THAT WAS CAUSED TO THE ROTOR AND AXLE AFTER IT SCRAPED THE ASPHALT. SAD EXCUSE FOR A SERVICE CENTER TO SAY THE LEAST
Absolutely awful. They had 2 bays open and 4 technicians working oil changes. The service representative quoted 2.5 hours with 4 cars ahead of me. I quickly got the feeling he didn't want me to say i would wait. I ended up going to jiffy lube on morthland dr. Eight minutes later my car was done with more services than they offered at wal mart.
You're at work, right?
I've called the Valparaiso center for information twice. On the first call I was given wrong information about pricing. On the second call the girl was rude. I asked how much, totally, the cost would be and she repeated the individual prices and told me to add them together.
I asked her I need to know the total with tax and she said," I don't have a calculator".
Really?? You can't perform common customer service?
No thanks. My business and money are going elsewhere.
The worst I have had. Bought a battery 12/2016 for my car, took car back with bad battery 3/2017 they checked and said it was fine. Took car to ford dealer they said bad battery, returned car to walmart 5/2017 this time they got it right, after one tow truck and 4 jump starts later. Walmart sucks!!!!!!!
Walmart Tires Auto Parts is a US Car Repair based in Valparaiso, Indiana. Walmart Tires Auto Parts is located at 2400 Morthland Dr, Valparaiso, IN 46383, USA.
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