it is Friday, 7/21, and I just left Indiana Furniture with the biggest smile on my face and heart! A huge thank you to Kendra for being so kind and helping me out with a part for my Southern Motion chair - I was in a bind and she came to my rescue!! And, Jill was there to lend support ... she is an awesome person as well; she sold us our two chairs 2 years ago and still remembered me. The customer service is terrific and will be coming back to purchase one of their gorgeous bedrooms sets next! The "home town touch" is always nice to find when shopping locally ... thanks, again, Indiana Furniture!
I just bought a loveseat and sofa from Indiana Furniture! Tonya who helped me so absolutely amazing! She was very patient and gave me her honest opinion! Thank you so much!
Ugh. I hate to be negative but I gotta be honest. Getting jumped on by a sales person as soon as I walk into the building is not my idea of a welcome, I don't care how solicitous they are. No I don't want coffee or tea. I just wanted to come in and look around without getting pelted with questions. I don't even know exactly what I'm looking for. That's why I just want to look around. In peace. But all throughout the store, the salesperson was loitering near just waiting for a chance to swoop in, armed with her measuring tape and vast knowledge of fabric options. Kinda felt like she thought I was gonna steal something. I won't be returning here to purchase. It's the furniture equivalent of a used car lot. If u like someone to follow u around constantly and fawn on ur every word in order to make a sale then you'll love this place! That's overly aggressive sales tactics, Imo. It's definitely not my cup of tea. From what I was able to see the prices were pretty high. I guess u gotta pay for those pitbull sales peeps somehow.
Waited 40 mins for service. Saw salesman look at us several times and ignore us. Finally the other salesman who was legitimately busy finally got to us. Only to find out, just like many of these Google reviews say, their products are way overpriced compared to other stores of better build quality.
Very impressed from start to finish!! Sam, our salesman, was very helpful and easy to talk to, not pushy at all. He was knowledgeable of his products and the options that were available. Impressed again as Brian and AJ made our delivery, extremely courteous, and careful with the new furniture. We were overwhelmed by how careful they were making a delivery on a rainy day and setting up the furniture on light colored carpet!! Highly recommend these fine young men!!!!
Indiana Furniture And Mattress is a US Furniture Store based in Valparaiso, Indiana. Indiana Furniture And Mattress is located at 1807 E Lincolnway, Valparaiso, IN 46383, USA.
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